Doox

Terms of Use

Please read these terms carefully before using Doox . By using our service, you agree to be bound by these terms.

Acceptance of Terms

By accessing and using Doox ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Agreement: These Terms of Use constitute a legally binding agreement between you and Doox regarding your use of our digital wallet services.

Service Description

Doox provides digital wallet services that allow users to:

  • Store and manage digital payment methods
  • Send and receive money transfers
  • Make payments to merchants and service providers
  • View transaction history and account balances
  • Access financial tools and budgeting features

User Account and Registration

Account Creation

To use our services, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use
  • Ensuring your account information remains current and accurate

Eligibility

You must be at least 18 years old and have the legal capacity to enter into this agreement. By using our service, you represent and warrant that you meet these requirements.

Acceptable Use Policy

Important: Violation of these terms may result in immediate account suspension or termination.

You agree not to use Doox for any of the following prohibited activities:

  • Illegal activities or transactions
  • Money laundering or terrorist financing
  • Fraud, phishing, or identity theft
  • Gambling or betting activities
  • Adult content or services
  • Weapons, drugs, or other controlled substances
  • Pyramid schemes or multi-level marketing
  • Harassment, abuse, or harmful content

Financial Terms

Transaction Fees

Doox may charge fees for certain transactions and services. All applicable fees will be clearly disclosed before you complete a transaction. We reserve the right to modify our fee structure with appropriate notice.

Transaction Limits

We may impose daily, weekly, or monthly transaction limits on your account. These limits may vary based on your account verification level, transaction history, and applicable regulations.

Refunds and Chargebacks

All transactions are final unless otherwise specified. Refunds are subject to the policies of the merchant or service provider. We will assist with dispute resolution when appropriate.

Security and Risk

While we implement robust security measures, you acknowledge that:

  • No system is completely secure from all threats
  • You are responsible for protecting your account credentials
  • Digital transactions carry inherent risks
  • You should only transact with trusted parties
  • You must report security concerns immediately

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using our service, you consent to our privacy practices as described in our Privacy Policy.

Intellectual Property

Doox and all related trademarks, logos, and intellectual property are owned by us or our licensors. You may not use, reproduce, or distribute our intellectual property without explicit written permission.

Service Availability

We strive to provide continuous service availability, but we do not guarantee uninterrupted access. Our service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical difficulties or system failures
  • Network connectivity issues
  • Regulatory or legal requirements
  • Force majeure events

Limitation of Liability

To the maximum extent permitted by law, Doox shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of our service.

Termination

We may terminate or suspend your account at any time, with or without cause, with or without notice. Upon termination:

  • Your right to use the service will cease immediately
  • We will assist with the withdrawal of your remaining balance
  • All provisions that should survive termination will remain in effect

Changes to Terms

We reserve the right to modify these Terms of Use at any time. We will notify you of any material changes by posting the updated terms on our website or through the application. Your continued use of the service after such changes constitutes acceptance of the new terms.

Governing Law and Dispute Resolution

These Terms of Use are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these terms or your use of our service will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

Contact Information

If you have any questions about these Terms of Use, please contact us at:

  • Email: support.dooxwallet@gmail.com
  • Address: 12, Alsaqr Shaik Zayed Road, Dubai, UAE

Last updated: December 28, 2025