Doox

Introduction

At Doox, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital wallet application and related services.

Important: By using Doox, you consent to the practices described in this Privacy Policy. Please read this document carefully to understand our views and practices regarding your personal data.

Information We Collect

Personal Information

We may collect the following types of personal information:

Name, email address, and phone number
Government-issued identification documents for verification
Financial information including bank account details
Transaction history and payment preferences
Device information and usage analytics

Automatically Collected Information

When you use our services, we automatically collect certain information including:

IP address and geolocation data
Device type, operating system, and browser information
App usage patterns and preferences
Log files and performance data

How We Use Your Information

We use your personal information for the following purposes:

Providing and maintaining our wallet services
Processing transactions and payments
Verifying your identity and preventing fraud
Communicating with you about your account
Improving our services and user experience
Complying with legal and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations
To protect our rights and prevent fraud
With trusted service providers who assist in our operations
In connection with a business transfer or merger

Data Security

We implement industry-standard security measures to protect your personal information, including:

256-bit SSL encryption for all data transmissions
Multi-factor authentication for account access
Regular security audits and penetration testing
Secure data storage with access controls
Employee training on data protection practices

Your Rights and Choices

You have the following rights regarding your personal information:

Access and review your personal data
Request corrections to inaccurate information
Request deletion of your personal data
Opt-out of marketing communications
Data portability and transfer rights

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

Third-Party Services

Our application may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Doox is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support.dooxwallet@gmail.com
Address: 12, Alsaqr Shaik Zayed Road, Dubai,UAE